Appeal of Decision to
Eliminate the Industrial/Organizational Psychology MA Program
Download a PDF of this appeal
We appeal the recommendation to close the Industrial/Organizational
(I/O) Psychology master’s program in the Department of Psychology.
We believe a consideration of the facts and criteria used to evaluate
programs during the Graduate Program Review (GPR) process fails to
justify the decision to eliminate this well-established, highly competitive,
productive program. Further, we believe that the program is a financial
asset to the university and falls directly in line with the administration’s
stated strategic objectives.
Both the Dean of the College of Arts and Sciences and the administrative
review team assigned an overall rating of 4 (“Superior Program/Enhance
and Develop”) to our program during the GPR. These ratings,
together with the full-text reports, indicate that our program met
or exceeded all of the published GPR review criteria. Although Provost
Delene indicated publicly that too much emphasis was placed on the
overall ratings, we believe the discrepancy between these ratings
and the Provost’s recommendation suggests that the administration
used different criteria than those given to the Dean, the review
team, and the faculty when making their recommendations. Unfortunately,
it is still not entirely clear to us what those additional criteria
were and how our program was evaluated in relation to them. The documentation
we received from the Provost’s office on June 9 provided little
additional evidence of the rationale for closing the I/O Psychology
program (and it contained errors regarding our enrollment). It is
difficult to make a focused appeal without knowing the precise reasoning
behind the decision, and we are disappointed that the administration
has not treated such an important decision-making process with the
degree of transparency, documentation, and professionalism it deserves.
With that caveat, this appeal will focus on five central points,
each of which are elaborated upon in the sections that follow:
- The I/O Psychology program meets or exceeds all of the published
GPR evaluation criteria. We received ratings of 4 (out of 5)
from the Dean and GPR team and 5 from the department.
- The I/O Psychology program is well-aligned with WMU’s
strategic objectives.
- The I/O Psychology program’s size (as measured by number
of graduate students) was consistently misrepresented in the Provost-level
GPR documentation sent to us on June 9, 2006. In truth, each
year there are approximately 4.6 graduate students advised by each
I/O faculty member.
- The I/O Psychology program is profitable, and closing the program
will not save the university money. In 2005-06 I/O Psychology
made an estimated $322,634 more than it cost the university.
- The I/O Psychology program is not simply a track within the
Behavior Analysis program.
GPR Evaluation Criteria
Criterion 1: External Demand
The I/O Psychology program is widely recognized as the premier
behaviorally oriented I/O psychology program in the U.S. and is the
first choice of students seeking training in the application of evidence-based
interventions to improve human performance in business and industry.
The program receives an average of 27 applications per year and admits
an average of 6 students. These numbers are comparable to other I/O
Master’s programs nationwide with a median of 30 applications
per year and a median of 8 enrollments. Nationally, the number of
I/O Psychology MA programs has been growing at a rate of 30%, with
applications increasing 40%. See below for evidence (under Criterion
4) and at the end of this letter for excerpts of letters from
people around the country that lend credence to our claims of national
reputation and status.
Criterion 2: Quality of Student and Program Outcomes
The average GRE (V+Q) scores for our I/O Psychology students over
the past two years is 1106, with an average undergraduate GPA of
3.72. These averages are higher than the national median GRE and
GPA scores for MA psychology programs (1050 and 3.4, respectively).
Since 2000 the program has awarded 18 master’s degrees with
0% attrition and program faculty have graduated 11 Ph.D.s (degrees
awarded through the Behavior Analysis program but with emphasis in
I/O psychology; students advised by I/O faculty). Over that time,
there was an average of 3.5 I/O faculty who could advise students
each year, so on average, each faculty advisor produced 8.2 graduates
(masters and doctoral combined) since 2000. Of I/O master’s
student graduates, about 50% entered the doctoral program in behavior
analysis at WMU. All of the I/O graduates who applied to doctoral
programs (either at WMU or elsewhere) were accepted. A recent survey
of program alumni revealed that 100% of respondents are employed
in occupations relevant to their degrees and their mean rating of
the overall quality of the program was 4.67 (on a 5-point scale with
5 as the top rating).
Criterion 3: Quality of Program Administration and Planning
The program is administered through the Psychology Department,
which publishes a comprehensive Graduate Training Handbook that includes
details on the I/O Program requirements and administration. This
handbook and administrative structure have been widely distributed
to other graduate programs at WMU as a model of program administration.
Courses are offered on a yearly or every other year basis to maximize
the efficiency of the program. I/O faculty members also teach courses
in the undergraduate psychology program. The program also conducts
a formal graduate student review process every year and recently
hired a faculty member (Dr. Fox) specializing in web-based training
technologies in response to market demand. These data reflect the
careful administration and planning of an efficient, adaptive, and
successful graduate program.
Criterion 4: Compelling Program Factor
Although formal rankings of I/O programs with a behavioral emphasis
are not available, numerous testimonials from students and colleagues
at other universities affirm the status of WMU’s I/O Psychology
program as the premier program in I/O psychology with a behavioral
science emphasis. WMU is the first choice of students seeking such
training. The program has become the control center for the field
of organizational behavior management. The Organizational Behavior
Management Network, the field’s main professional organization,
is housed in the Psychology Department and staffed by our students
and faculty. Faculty have also assumed a leadership role in the flagship
journal of the field, the Journal of Organizational Behavior
Management (recently ranked 3 rd among all applied psychology
journals in terms of impact factor), with all five faculty members
serving as editors or members of the editorial board. Many universities
offer I/O psychology programs that emphasize the design and evaluation
of personnel selection and appraisal instruments often to the exclusion
of performance management and systems analysis interventions that
can be applied to improve business and industry outcomes. In contrast,
WMU’s I/O Psychology program focuses on evidence-based interventions
to improve human and systems performance. The demand for students
trained in the evidence-based I/O interventions that characterize
this program is extremely high. The program has distinguished itself
with its applied and conceptual research efforts, its leadership
in organizational behavior management, and its impact on business
and industry in the state of Michigan (see below, at the end of this
letter, a list of sample organizations with whom we have worked in
recent years). Although relatively small in size, it is widely recognized
as the best program of its nature in the United States.
Criterion 5: Size, Scope, and Program Productivity
Since the program’s inception, over 200 MA degrees and 38
doctoral degrees have been awarded to students supervised by I/O
Psychology faculty. Currently, the I/O Psychology faculty is comprised
of four full-time tenured or tenure-track faculty and one full-time
term faculty member. The 3 faculty members eligible to advise students
currently mentor 9 MA I/O students and 8 PhD students with an I/O
emphasis in the Behavior Analysis program. From 2000 to 2005, I/O
Psychology faculty authored 116 publications (80 with student co-authors)
and made 139 professional presentations (135 with student co-presenters).
In 2004-05, 50% of our MA students had publications (N=6) and 83%
gave presentations (N=13). These data indicate high professional
productivity and regular faculty collaboration with both graduate
and undergraduate students. It should also be noted that if the I/O
program is closed, not only will our MA students seek training elsewhere
but students seeking doctoral training in I/O (through the Behavior
Analysis Program) will also seek training elsewhere.
Criterion 6: Impact, Justification, and Essentiality of
the Program
In the past 5 years, faculty and students in the program have consulted
and collaborated with well over 80 local and international organizations
to improve occupational safety, training systems, organizational
culture, and operational efficiency. Last year 100% of our MA students
were engaged in applied work with local business organizations. Economic
development is an important goal for the State of Michigan and for
WMU. Successful businesses must have well-trained workers who are
both capable of and motivated to perform their jobs safely and with
high quality work. Thus, evidence-based strategies to train workers
and to encourage optimal worker performance are essential to the
economic vitality of successful businesses and corporations. With
its focus on conducting and disseminating research on training, performance
management and safety, the I/O program has contributed significantly
to the economic vitality of businesses and corporations in Michigan
and nationwide. Loss of the I/O Psychology program will result in
a marked decrease in WMU’s involvement and visibility in the
local and national business community (as noted in letters from Consumers
Energy, Bronson Hospital, and Chevron among others).
Criterion 7: Opportunity Analysis for Interdisciplinary
or New Program Opportunities
The I/O Psychology program is actively involved in the community
and would like to continue and extend existing long-term relationships
with local businesses such as Pfizer, Consumers Energy, and Bronson
Hospital. We would like to increase our research involvement with
these organizations and develop on-going internship programs with
them. These expanded liaisons would contribute to the research and
academic training mission of the I/O Psychology program and WMU,
provide additional funding opportunities for students, and also contribute
to the economic development of Michigan-based organizations. Toward
that end: (a) Bronson Hospital has recently hired two of our graduates
full-time, initiated an undergraduate intern program with us, has
recently served as a thesis site, and is a proposed site for two
more theses; (b) Pfizer’s manager of Training and Organizational
Development is an adjunct faculty member and one of our former Ph.D.
students has been hired full-time; (c) Consumers Energy has partnered
with us on major projects for over ten years and has just recently
expressed a desire to hire one of our students full-time; and (d)
several of our I/O students have contributed to grant-funded efforts
to apply simulation technology to improve communication within health
care teams and reduce medical errors.
I/O Psychology and WMU’s Strategic
Objectives
In addition to the above criteria specified in the original GPR
missive, President Bailey has indicated that appeals should be considered
in light of newly specified factors identified as “strategic
decision constructs” and “strategic academic priorities.” We
believe the I/O Psychology Program is well-aligned with such objectives,
as described below.
Affirm our mission as a national research university
As indicated in the section above, the I/O Psychology faculty members
and students are highly productive scholars and have established
the program as a nationally recognized center for research on evidence-based
performance improvement strategies, behavioral safety, instructional
design and training systems, and organizational behavior management.
The elimination of the I/O Psychology graduate program would severely
impair the scholarly productivity of program faculty and diminish
WMU’s prominence in this important and growing area of psychology.
Advance existing quality in health and human services
It has been estimated that the annual direct cost to U.S. employers
from injuries to their workers exceeds $200 billion, and indirect
costs are typically 3-5 times direct costs. Behavioral science technology
is widely recognized as a primary approach in reducing work-related
injury. As a local recent example, a safety project conducted by
I/O Psychology students in WMU Dining Services resulted in a 50%
decrease in injuries (and $20,000 in related costs) after one year
of application. A similar safety process driven by one of our I/O
Psychology faculty members at several Hercules, Inc. (a multi-billion
dollar world-wide chemical company) international plants resulted
in a 50% reduction of injuries at the corporate level. In
Bronson Hospital, an intervention developed by an I/O Psychology
faculty and student collaboration increased the safe passing of surgical
instruments during surgery from 38% to over 75% of the time. This
work significantly reduced surgical injuries and costs. Approximately
8 other projects related to safety and operational efficiency have
been conducted at Bronson and directed by I/O Psychology faculty
over the past 3 years. A project conducted by one of our I/O Psychology
students last year for Pfizer won the Pfizer Global Management
2004 Year-End Award for Environmental, Health, & Safety.
There are many more examples such as these, but clearly, our students
and faculty are doing exemplary work that is making a difference
in the area of health and human services.
Study emerging national and state educational priorities
and drive enrollment into programs with the capacity to advance
high quality
At the national level, the demand for I/O psychology programs is
increasing. Since 1992, the number of I/O psychology MA programs
has grown by 30%, the number of I/O psychology doctoral programs
has increased by 23%, and the number of applications to I/O psychology
MA programs has grown by 40%. Among programs training behavioral
I/O psychologists (such as ours), two new programs are slated to
open this year (Florida Institute of Technology and SE Louisiana
State University). Our I/O Psychology program typically receives
more than four times the number of qualified applicants than it can
accept. Although we cannot accept all qualified applicants to the
program, as our data indicate we admit and graduate a number of highly
trained specialists each year in line with university-wide and national
figures.
Select programs as strategic priorities and as investment
centers
Given the high demand of our I/O Psychology program and its graduates,
and the popularity of the psychology undergraduate major, the university
would be well-served by maintaining and even expanding the I/O Psychology
MA program as an investment center. It makes sense to invest additional
resources into programs that are already established, productive,
and nationally recognized to allow those programs to grow and flourish
rather than to invest in start up for new programs that might take
decades to reach the level of efficiency and productivity currently
evidenced by the I/O Psychology program. WMU stands to gain both
substantively vis-à-vis its mission and financially by using
Psychology as an investment center due to the substantial return
on investment obtained from graduate assistantships for the program
(see Economic Analysis section below).
Drive enrollment into programs with the capacity to advance
high quality
The I/O Psychology program provides high-quality education and
training at both the undergraduate and graduate level and is in high
demand. Independent evidence clearly and strongly asserts this, as
do the outcomes reported for our program. Enrollment at the undergraduate
level is already extensive and stable, despite declining overall
enrollment for the university. Additionally, graduate enrollments
in the Psychology Department have remained stable in the face of
similar university-wide declines. The I/O Psychology program has
achieved these quality ends efficiently with limited resources and
faculty. The program has competitive graduation rates, time-to-completion
of education, and productivity. Although it not a requirement of
our program (we could continue as before with no change in funding),
we could readily enroll additional high-quality students with only
a minor increase in resources.
There should be an intimate relationship between undergraduate
and graduate education
The Psychology Department is home to a high-demand undergraduate
program that averages over 800 majors. Currently undergraduate students
interested in careers in I/O psychology can take courses in Industrial/Organizational
Behavior, Behavior-Based Safety, Instructional Design, and a practicum
in I/O psychology. These courses are taught by I/O Psychology faculty
and graduate students that not only have past experience in these
areas, but are actively working in, contributing to, and conducting
research in these areas. In addition, without the I/O Psychology
master’s program, the number of opportunities for undergraduate
students to participate in sophisticated organizational research
and to conduct related honors theses (activities critical to becoming
prepared for graduate study in I/O psychology and for making oneself
competitive in the highly competitive admissions process) will be
significantly reduced.
I/O Psychology Program Size and Enrollment
The enrollment numbers for I/O Psychology (and Clinical Psychology)
reported in the documentation provided by the Provost’s office
were completely inaccurate. We do not know if the Provost and President
had accurate enrollment figures before making their decision or not,
but we feel it is important to clarify the facts regarding the size
of our program.
Most of the numbers in the packet report only 1 MA student enrolled
in our program – a number that is incorrect by any standard.
In 2005-06, for example, I/O Psychology faculty advised 9 MA students
and 8 PhD students (in the Behavior Analysis program with an emphasis
in I/O Psychology). In 2006-07, we will be advising 12 MA students
and 7 PhD students. Over the past 6 years the program has graduated
an average of 3 MA students per year (and program faculty have graduated
an average of nearly 2 PhD students per year from the Behavior Analysis
program).
When examining the student-faculty ratio for I/O Psychology, it
is important to recognize that not all of our five current faculty
members have always been eligible to advise students. Dr. Fox is
completing his first full year (and will be admitting 3 MA students
for 2006-07) and Dr. McGee is a temporary faculty member (replacing
Dr. Alavosius, on LOA) who cannot direct graduate students. Each
eligible I/O Psychology faculty member advises an approximate average
of 5 graduate students, a number that in is line with that of other
programs at WMU.
Complete enrollment figures for 3 years are reported in the table
below. The table reports the total number of students enrolled during
each academic year, not the number of new students admitted or cohorts.
I/O Faculty Advisors refers to the number of I/O Psychology faculty
eligible to advise graduate students (not including Dr. McGee, who
is on a one year term appointment).
Number of Eligible I/O Faculty Advisors and
Students Advised by I/O Faculty
Year |
2004-05 |
2005-06 |
2006-07 |
I/O Faculty Advisors |
4 |
3 |
4 |
MA Students |
6 |
9 |
12 |
PhD Students |
8 |
8 |
7 |
Total Students Advised |
14 |
17 |
19 |
Graduate Students per Advisor |
3.5 |
5.6 |
4.75 |
Economic Analysis of the I/O Psychology
Program
During the course of the GPR process, the I/O Psychology program
received ratings of 5 (self/chair), 4 (dean), and 4 (review team).
The program was never cited as deficient in any of the standards
delineated above and clearly excelled in many areas. While clear
justification for the closure of the I/O Psychology program has not
been provided, the public statement by both President Bailey and
former Provost Delene that the Clinical Psychology program was “too
expensive” suggests economic issues may have also factored
into the decision to close other programs. Unfortunately, neither
a detailed economic analysis nor a direct mention of the cost effectiveness
of our program could be found in the documentation provided by the
Provost’s office.
Based on the possibility that misinformation or incorrect assumptions
about the cost effectiveness of I/O Psychology may have contributed
to the decision to close the program, we have conducted the following
(conservative) economic analysis to the best of our ability. The
analysis was compiled using data that are publicly available from
university sources. We contend that our program is not excessively
expensive in any conventional sense of the term, especially when
considering net return on investment. Instead, we suggest that independent
of the value or our program’s contribution to the university’s
mission as a student-centered research institution, the
I/O Psychology program is a great financial investment for the university.
The program is an integral part of a department that produces $7.2
million (not including grants and contracts) for the university on
expenses of $3.1 million. Based on typical enrollment figures, the
faculty and graduate student teachers in the I/O Psychology program
alone generate $997,002 in annual revenue on expenses of $674,369. This
indicates that the program is profitable, with a net annual return
to the university of approximately $322,634.
Annual revenues were calculated from:
- Student credit hour generation at the graduate and undergraduate
level, with state appropriations funds included, by I/O Psychology
faculty ($739,002) and graduate students ($258,000)
- Annual average grants and contracts by I/O Psychology faculty
($47,333) since 2000
Annual expenses were calculated from:
- GA/DA budget for I/O Psychology graduate students with stipend
and instate and out of state tuition included ($121,316)
- I/O Psychology faculty (n = 5) and departmental support staff
fringe-loaded salaries ($553,053)
In addition to the loss of profit generated by the I/O Psychology
program, closing the program would likely have several other negative
financial implications for WMU. Graduate enrollment in I/O Psychology
would obviously be eliminated. But undergraduate enrollment in psychology,
which has remained stable despite university-wide decreases in enrollment,
could also very well begin to decline. Most psychology majors plan
to attend graduate school and therefore seek research and practical
experience to be a competitive applicant. This fact is corroborated
by the fact that our faculty are often contacted by psychology majors
at Kalamazoo College (which has no graduate programs) desiring research
and practical experience. By eliminating graduate programs in psychology,
WMU would be substantially reducing the quality of undergraduate
training in psychology and likely begin to erode one of the largest
undergraduate majors on campus. This would not bode well for the
university’s desire to bolster undergraduate enrollment: Displaced
students may choose to study in other departments, but they may
choose to study at other universities, as well.
The funds produced by grants, contracts, internships, and other
placements with organizations in the community would also be reduced.
This could be a significant long-term opportunity cost for WMU, since
two of the I/O Psychology faculty have been receiving training in
grant writing and submitting grants for research dollars (e.g., Dr.
Fox submitted a grant this year for more than $200,000 and Dr. Austin
is a primary consultant on a $1.2 million Federal grant and worked
with the PI of that grant this Fall in developing a similarly large
project to be submitted in October, 2006). I/O Psychology faculty
have generated approximately $200,000 in contracts with local and
national organizations in the past 5 years.
Finally, the reputation and prominence of WMU may be diminished
through a reduction in the significant professional work of the faculty.
One I/O Psychology faculty member (Dr. Austin), for example, is Co-editor
for one of the highest-ranking journals in applied psychology and
Executive Director of the leading organization for behaviorally trained
I/O psychologists, and another is a founder and member of the board
of directors for an international organization devoted to behavioral
science. This level of achievement is unlikely to be matched by faculty
without a graduate program, and the corresponding loss of reputation
and prominence for WMU and the Psychology Department is unlikely
to help recruitment efforts at any level.
I/O Psychology and Behavior Analysis
In the documentation provided by the Provost’s office, a
comment was recorded that suggests that I/O Psychology was initially
slated for merger with another program. Unfortunately, that other
program is not specified. In the documentation provided for Clinical
Psychology, it is suggested that their program is merely a “variant
track” of the Behavior Analysis Program (an inaccurate statement
addressed in the Clinical Psychology appeal). Thus, we feel it is
important to address the potential concern that I/O Psychology is
simply a track within the Behavior Analysis program.
Although some graduates of the I/O Psychology program go on to
study in WMU’s Behavior Analysis doctoral program, many others
go on to work in business and industry, for non-profit organizations,
and as consultants. I/O Psychology students get training that is
conceptually linked to behavior analysis, but the courses offered
to the students are different from Behavior Analysis and focused
on organizational and systems applications. Graduates of the I/O
Psychology program typically work in very different settings than
graduates of the Behavior Analysis program (who often work in human
service settings serving individuals with developmental disabilities),
and our training is focused on preparing them for the specific duties,
responsibilities, and challenges they will face. They would not receive
adequate training of this nature from the Behavior Analysis program
alone, and most of our students would likely not attend
graduate school at WMU if they did not have the opportunity to specialize
in I/O Psychology. In addition, having affiliation with an I/O Psychology
program is a marketable title for both students and faculty that
allows us to attract high-quality students and establish important
contacts in the business community. Therefore, while the I/O Psychology
and Behavior Analysis programs share certain core courses and a conceptual
basis (i.e., the emphasis on learning principles and evidence-based
solutions to human behavior problems), they are completely separate
and distinct graduate programs with different missions.
Some confusion is undoubtedly generated by the fact that I/O Psychology
faculty are also members of the Behavior Analysis faculty. In this
capacity, I/O Psychology faculty advise doctoral students in Behavior
Analysis who wish to specialize in I/O psychology. These students
complete their MA in the I/O Psychology program where they take courses
specific to organizational settings and applications. As doctoral
students, they gain further research and practical experience in
I/O Psychology by working in the labs and practicum sites of I/O
Psychology faculty. This arrangement has served us well for a number
of years, but we recognize that maintaining a separate doctoral program
in I/O Psychology may have reduced confusion about the distinction
between the two programs. Doing so would require more resources than
we have, so we have created the current highly effective solution
using the resources available to us. Nevertheless, we do not believe
the dual role of I/O Psychology faculty provides any justification
whatsoever for eliminating the distinct and valuable I/O Psychology
MA program.
It should also be recognized that I/O Psychology faculty teach
a number of “service courses” to other undergraduate
and graduate programs, including Behavior Analysis, Business Management,
Communications, and Counselor Education & Counseling Psychology.
Closing the I/O Psychology program may cause these other programs
to suffer, as well.
Conclusion
In conclusion, we can find no academic, strategic, or financial
reasons to close the I/O Psychology program. It is a program that
is in high demand and produces enough tuition revenue from classes
taught by faculty and graduate students to more than pay for itself.
Its graduates go on to highly successful careers and its faculty
is highly productive and widely recognized in their field. The elimination
of the I/O Psychology program will likely result in lost revenue,
prestige, enrollment, and scholarly productivity for WMU. It would
also have a negative impact on the quality of both undergraduate
and graduate training in psychology.
We appreciate the opportunity to appeal this decision and your
willingness to undertake this arduous task. We hope that you will
appreciate the facts presented in this document and uphold our appeal
of a decision that is clearly not in the best interests of this university
or its students. Thank you for your time and consideration in this
matter.
Partial List of Recent Organizational Clients
of I/O Faculty and Students
Pfizer
Olde Peninsula Restaurant
Steak & Shake
Mercy Memorial Hospital
WMU’s Center for Autism
Consumers Energy
Blockbuster Entertainment
WMU Dining Services
Haworth Furniture Company
Regal Theaters Entertainment
Burdick’s Restaurant
Great Lakes Shipping Company
Gardener Management
WMU Residence Life
Mead Paper
Georgia Pacific
Kal. County Juvenile Justice System
Hercules, Inc.
Consumer’s Concrete
Abercrombie & Fitch
K-Mart
Pages in Time
Target
Betz Dearborn
Knowledge Mechanics
Budweiser-Anheuser Busch
Prince Manufacturing |
|
Bronson Hospital
Olive Garden Restaurant
Center for Disability Servs
Progressive Health Care
WMU Geriatric Assessment Center
Borgess Hospital
KVCC
City of Kalamazoo
Goodrich Theaters
Bilbo’s Pizzeria
Assoc. for Beh. Analysis
Harding’s Grocery Store
Holiday Inn
Lear Plastics
Manasha Paper
Duncan Aviation
Applied Textiles
Donnelly Corporation
I.I. Stanley, Inc.
Express
Marshall Fields
Qualex One-Hour Photo
Victoria’s Secret
Shell Oil
Tichenor’s Construction
Video Hits Plus
Northwestern University Children’s
Hospital |
|
McDonald’s
Peter Piper Pizza
Lakeside Treatment Center
Kinark Child and Family Services
Kalamazoo County Government
Residential Opportunities, Inc.
WMU Grounds Keeping Staff
Kalamazoo K-Wings
D&W Grocery Store
François Restaurant
Lighthouse-Chadley Farms
Radisson Plaza Kalamazoo
Cellasto Plastics
Kellogg
Kalamazoo Metro Transit
ABEX NWL: Aerospace valves
Checker Motors
Mann & Hummel
Home Depot
Meijer Department Stores
Standard Federal Bank
Zeeland Chemicals
Foundation for Behavioral Resources
Outback Steakhouse
Alticor |
PARTIAL LIST OF LETTERS RECEIVED IN SUPPORT
OF THE I/O PROGRAM
W. Kent Anger, Ph.D. – Sr. Research Scientist and
Assoc. Dir., CROET- OR Health & Science Univ.
Carl Merle Johnson, Ph.D. – Professor, Central Michigan
University
Shannon Loewy, B.A. – Graduate Student, WMU I/O Psychology
Program
Maria Malott, Ph.D. – Executive Director, Association
for Behavior Analysis, International
“…I can attest to the strong scholarly work produced
by their Professors and the very high quality of graduates emerging
from these programs. As an organizational behavior management consultant
who worked for 15 years for companies including General Motors Corporation,
Meijer, Inc., Kellogg, and Pharmacia & UpJohn, I (and these companies)
frequently hired graduates from these [I/O and Clinical] programs
because with the confidence that their training assured their competence
and scientific abilities.”
Douglas C. Mead – Consumers Energy, Kalamazoo, MI
“The WMU doctorate program for clinical psychology and the
master's program for industrial psychology continue to be a tremendous
benefit to many of us in the business community. I want to express
our sincere appreciation for the quality of the work and the accomplishments
of the graduate students from your Advanced Systems Analysis Class
who have helped us optimize many of our work Processes at Consumers
Energy.”
Caio Miguel, Ph.D., BCBA – Program Specialist, New
England Center for Children
Matthew Miller, Ph.D., Training and Organizational Development,
Pfizer
Kevin J. Munson, Ph.D., Manager, Training and Organizational
Development, Pfizer
Richard O’Brien, Ph.D. – Professor, Hofstra
University, NYC
“The Master’s Program in I/O Psychology at Western
Michigan is the flagship program in the field of Organizational Behavior
Management. Among psychologists, Western Michigan University is known
all over the country for this program. We have a master’s degree
program in I/O Psychology at Hofstra. It is a good program. I tell
my best students to choose the Western Michigan program over the
one at Hofstra.”
Allan Quiat – Process Change Manager, Chevron Corporation
“I have relied…heavily on the good work that comes
out of the basic and applied research in Organizational Behavior
Management at WMU. In addition, each year the school places…remarkable
graduate level [people] into both the work force and into academia.
WMU’s advanced degree Psychology programs are clear “value
adds” to my work; but more than that, the graduates of the
WMU Psychology programs clearly help advance the science…Elimination
of these graduate programs in Psychology would do a significant disservice
to many constituencies.”
Gerald Shook, Ph.D., BCBA – CEO, Behavior Analyst
Certification Board, Tallahassee, FL
“ Our projections show the considerable market for [behavioral]
certificants will continue
to expand, and the approved university programs will continue to
grow...I must admit I find it puzzling that my Alma Mater appears
to be choosing the down escalator when so many well-respected universities
are expending substantial resources to ride up.”
Julie Smith, Ph.D. – Co-Founder and Senior Partner,
CLG (behavioral science consulting)
Partial list of Letters Received From Graduates
of the I/O Program
Alicia M. Alvero, Ph.D. – Assistant Professor, City
University of New York
Bradley G. Frieswyk - B.S. (1993); M.A. (1994)
“I just returned from the annual conference of the International
Association for Behavior Analysis…I saw graduates of the IO
program who hold crucial roles in school districts and business organizations,
including Pfizer. I also found that WMU grads are not just doing
applied work in these fields, many are heading departments and research
at other major universities...work in critical fields, faculty positions
at major universities, and regular presentations to international
audiences; I am unsure how this does not meet the definition of ‘nationally
recognized’.”
Gordon Henry, Ph.D. – Associate Professor, Indiana
University
“Eliminating these programs is a grave mistake from a business
standpoint for Western Michigan University. The whole point of succeeding
in any organizational endeavor is to differentiate oneself from one's
competitors in some way. These programs have done exactly that. There
are no other group of psychology programs, I feel, anywhere in the
world that have done more, and hold still more promise, to help WMU
and the world in which it resides. Everybody who is anybody in behavior
analysis has some influence from Western Michigan's psychology department
as a student, faculty member, advisee, conference presentation attendee,
or reader of journal articles.”
Doug LaFleur, Ph.D. - Chief Operating
Officer, MedAxiom (h ealthcare consulting)
“The skills I learned at WMU in the I/O program offered me
more practical knowledge to diagnose and create solutions for my
business ventures than any skills I obtained in my undergraduate
or and M.B.A. degree…What the I/O program offers to WMU is
a world class, niche program that teaches students how to create
meaningful, business results…It isn’t often that a mid
sized university can offer a world class program, and this competitive
advantage for WMU should be considered a jewel that should be protected.
WMU is known world wide as the undisputed leader in applied behavior
analysis programs, and taking pieces of this apart without sound
financial and strategic reasoning should not be tolerated.”
Jeanne M. La Mere, Ph.D. – Director, Curriculum Development,
Thompson Learning
“The fact that this [I/O] program is so well suited for preparing
students for careers in the growing field of distance education makes
the loss of the program even more tragic…In the current economic
environment, where many professions are on the decline, it would
be a shame to eliminate a graduate program that prepares students
for careers that are in high demand.
Angela Lebbon, B.A. – Graduate Student, WMU I/O Psychology
Program
Timothy Nolan, Ph.D. – Consultant, CLG
(behavioral science consulting)
Joe Sasson, Ph.D. – Vice President, Knowledge Management,
MedAxiom
Sigurdur Sigurdsson, Ph.D. – Asst. Professor, University
of MD, Balt. County
Karolyn A. Smalley, M.A. – Vice President, MedAxiom
Consulting, MedAxiom
“As the manager of Human Resource Development for a west
Michigan Company with $7 billion in sales, I hired 9 full-time people
who graduated with an Industrial / Organizational Psychology degree
to help improve organizational performance. Another 8 graduates completed
contract work with the organization.”
Tracy Thurkow, Ph.D. – COO, CLG (behavioral science
consulting)
Leslie Wilk-Braksick, Ph.D. – CEO and Co-Founder,
CLG (behavioral science consulting)
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